all in poker cloth all in faq contact all in spacer

Frequently Asked Questions

why choose all in poker cloth

Custom Poker Cloth
in 4 Easy Steps...


1. How can I order a custom poker cloth?

Once you have reviewed all options and decided on your selection, you can place an order by calling 916-879-5021, or emailing ericcieri@comcast.net. All orders are to be paid up front.

(TOP)

2. What are the accepted methods of payment?

We accept MasterCard, Visa, American Express and Discover for phone orders, PayPal,cash, money orders, certified checks, and personal checks (allow 3-5 business days for clearance).

(TOP)

3. What is the price of a custom poker cloth?

Please view our Pricing page.

(TOP)

4. Have your own art work?

If you already have the art work completed please email the files to sales@allinpokercloth.com . If the file is in excess of 9MB please send the file using www.yousendit.com which is a free service where you can send up to 100MB. We ask that all files are sent in an .EPS file format with CMYK color values. Please do not send any files with RGB or Pantone colors.

(TOP)



5. I have my own artwork, what is my next step?

If you have your logo or art work already completed we can lay it out over the poker cloth and show you what it would look like as a completed project. Our graphic design team is highly qualified and ready to serve you today.

Custom graphic design services are billed at $75.00 per hour and most jobs are completed with only one hour’s time. If you have any additional questions please feel free to email us at graphics@allinpokercloth.com.

(TOP)



6. What if there is a problem with the file I submitted??

If the file you submitted to us was printed and there is an error in the cloth immediately contact us before you do anything with the layout. Do not mount or cut the fabric in any way felts to be found returned not in original shape will not be reprinted.

(TOP)



7. I do not have any artwork, what do I do?

Have an idea that you want brought to life? Let our in house graphic design team do the work for you at an affordable price. We can custom design any logo or concept that you have in mind, or we can even come up with the ideas for you.

Custom graphic design services are billed at $75.00 per hour and most jobs are completed with only one hour’s time. If you have any additional questions please feel free to email us at graphics@allinpokercloth.com.

(TOP)



8. What colors are available?

Click here to see our Color Chart. What ever color you can think of, we can do.

(TOP)



9. How can I clean my custom gaming layout?

You can clean the layout using a steam clean vacuum or damp terrycloth with water.

(TOP)



7. What is our Shipping Policy?

We typically ship out using standard ground UPS or FedEx, but we can accommodate most requests for overnight shipping. We will provide you with a tracking number once the product is shipped to you. We will ship to many parts of the world, but please email us to request a quote first.

Please allow 3-4 weeks from the time that your final artwork is approved and the invoice is paid until the product reaches its final destination. Please click here for more information on our Shipping Protection Policy.

(TOP)



8. No Warranty, No Returns

We take great pride in the product that we sell – custom-printed poker table cloth – but because these products are all highly-customized by and for each individual customer, we regret that we cannot offer any refunds or returns once the customer has given final approval to the artwork submitted for printing. All sales are final.

(TOP)

9. All In Poker Cloth User Agreement and Terms and Conditions of Sale

All sales are final. Please click here for full disclaimer.

(TOP)

spacer
©2006 Site Design by Bjorn Productions